We rebuilt the public-facing intake from scratch around the people who actually use it: students in the middle of a hard week, faculty observing something concerning, third-party reporters, parents. The new flow opens with a single calm question — what would you like to do? — and routes to the right form or status check from there.
- Single landing page splits intake into File a report vs. Check status
- Every page surfaces emergency resources (911 + campus safety) prominently
- "Quick exit" button on every page for reporters who need to leave fast
- End-to-end encrypted with confidentiality affirmation in the header
- Keyboard-first: continue with Enter, back with Esc, full screen-reader support